Frequently Asked Questions
1. What age group does Kids World cater for?
Adults & Children under 12 months are always FREE.
Both Adults and children MUST bring socks to wear.
Kids World has:
A dedicated under 5's area for 0-4 year olds.
An Over 5's Are for children aged 5-11 years.
A HUGE inflatable slide for ages 3-11 years.
2. What services do Kids World provide?
kids birthday parties, sports breakups, end of term celebrations, Christmas events
Private venue hire after hours
Yummy gourmet cafe even with healthy options
Delicious coffee, frappes and smoothies
Group booking prices for school groups, Vacation Cares and Excursions
Fundraisers and charity events thoughout the year
Loyalty program to reward our members
Drop and shop service for 5-11 year olds ( Macquarie Centre and Stockland Green Hills)
3. What conditions of entry must we follow to visit Kids World?
No external food or drinks allowed in our centre - Exception bottled water and nut free baby puree (no solids)
Not only because we have a delicious gourmet cafe but we need to ensure no products containing common allergens are brought into our centre
Kids World is a NUT FREE centre
No glass bottles/ keep cups
There MUST be one supervising adult 18 years and at all times.
Trollies are not allwed in our centres
No children with broken ordamaged limbs
No running in the cafe area - running is only permitted in the matted play areas for safety.
Kids World accepts no responsibility for lost or stolen articles. Keep your valuables with you or within close proximity.
All rules, safety signs and staff instructions MUST be followed when attending KidsWorld
4. Can adults go inside the play areas?
5. Are smoking and consuming alcohol allowed?
6. Do I need to look after/watch my child while visiting Kids World?
7. What happens if myself or my child is injured?
Kids World requires all accidents or incidents to be reported to either a first aid officer or the manager on duty.
Kids World accepts no responsibility for injuries, nor will it entertain any claims for damages, resulting from the use or misuse of the playland or any other areas inside the centre.
8. What are the rules on the slides?
No adults on the slide
Socks must be worn at all times
Appropriate clothing that covers skin when sliding down
Inflatable slide - 3-11 years and triple lane slide - ages 5-11 years
Sitting on bottoms sliding feet first
No climbing up the front, no jumping, no pushing/pulling and no waiting at the bottom
Once children reach the bottom they must hop off and line up for another turn
Anyone not following the safety rules will not be allowed to continue playing on the slide
9. Do you clean your play areas?
Kids World also has a strict cleaning regime which are completed, daily, weekly and monthly.
If you or your child has experienced illness, diarrhoea or vomiting in the last 48 hours then please do not attend a Kids World centre.
10. Is there any way children can get out of the centre?
When leaving these tags must be produced and this ensures the right parent leaves with the right child. This also helps to give parents peace of mind when in our centre that children cannot leave without their parent or guardian checking them out.